Shipping:

Orders are shipped within 1 working day of receiving payment (Monday-Friday).

Shipping times vary depending on the destination.

For UK orders, shipping typically takes 5-7 working days.

For international orders, shipping typically takes 10-30 working days.

Shipping Costs:

Shipping costs are calculated at checkout and are based on the weight and destination of the order.

Shipping costs for UK orders are £3.95.

Shipping costs for international orders are £10.95.

Lost or Damaged Items:

In the unlikely event that your item is lost or damaged during shipping, we will issue a full refund or replacement.

To request a refund or replacement, please contact us within 7 working days of the estimated delivery date.

We will require photographic evidence of the damage or loss.

Returned Items:

If you are not satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date.

To return an item, please contact us and we will provide you with a return shipping label.

All returned items must be in new, unused condition and in the original packaging.

International Sales:

For international sales, delivery times can vary between 10 and 30 working days.

If you have not received your order within 21 days of the estimated delivery date, please contact us and we will investigate.

Thank you for your understanding.